Accounts & Billing

How to pay or extend an invoice in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount.

How to update your contact details in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount.

How to update your contact details in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount. How to update your contact details For Billing contacts in particular, there is also the option to opt in to receiving paper invoices at the cost of $…

Data Packs Information

This information is not relevant to unlimited data services. If you use up all your data, purchasing a Data Pack will remove speed shaping until that additional data has also been used up, or the next billing period begins. Data Packs do…

Data Packs Information

This information is not relevant to unlimited data services. If you use up all your data, purchasing a Data Pack will remove speed shaping until that additional data has also been used up, or the next billing period begins. Data Packs do…

Rescheduling your NBN connection in MyAccount

This feature is available for NBN™ FTTB/FTTN/FTTC/FTTP & HFC only. If you have a different type of broadband order, you'll need to contact us to reschedule. If you've never logged into MyAccount before, please see An Introduction to…

Checking your data usage in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount.

Rescheduling your NBN connection in MyAccount

This feature is available for NBN™ FTTB/FTTN/FTTC/FTTP & HFC only. If you have a different type of broadband order, you'll need to contact us to reschedule. If you've never logged into MyAccount before, please see An Introduction to…

Changing your broadband plan in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount. Please note

Changing your internet plan in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount. Please note