Fetch

Changing parental PIN on Fetch Mini & Mighty

The Fetch parental PIN allows you to restrict access to particular channels, recorded or downloaded programs or material based on its content classification. The PIN is also required to access some settings on your Fetch box. By default.…

Troubleshooting Fetch Remote Control

Ensure that that the infrared (IR) sensor on the front of your Fetch set top box is not obstructed. Press the Text... button on your remote. If no lights illuminate on the remote, the batteries are most likely dead. Replace the 2 x AA…

Fetch Remote Universal Codes for DVD players

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…

Fetch Remote Universal Codes for TV

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key.  A Find bar will open, typically at the bottom of the window (e.g. Firefox…

Programming the Fetch Remote

The remote does not need any additional programming if you only want to use it for your Fetch service.    Remote diagram  

Managing Fetch subscriptions

Use the Menu button on your Fetch remote to open the menu on your connected TV screen.   Use the arrow and paw icon (Select) buttons on your Fetch remote to select Manage > Subscriptions.   A list of all available channel packs and…

Fetch Troubleshoot Hardware issues

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Troubleshooting Fetch Bandwidth Low message on screen

Visit our Network Status page to see if any known issues in your area are affecting your internet connection. Run a speed test. If your result is lower than 3Mbps please call our Support Team on 1300 786 068. Multiple devices competing…

Troubleshooting Wireless Bridge

Visit our Network Status page to see if any known issues in your area are affecting your internet connection. Ensure that your internet connection is online. Wireless Bridges require working internet to operate. You should always…

Fetch Channel Scan

You must have a TV aerial connected to your Fetch set top box in order to view Free to Air channels and channel scan via the Fetch box.   Open the Fetch menu and select Settings from the Manage drop-down menu.   Select Channels.  …