Setup guides

Changing parental PIN on Fetch Mini & Mighty

The Fetch parental PIN allows you to restrict access to particular channels, recorded or downloaded programs or material based on its content classification. The PIN is also required to access some settings on your Fetch box. By default.…

Fetch Remote Universal Codes for DVD players

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…

Fetch Remote Universal Codes for TV

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key.  A Find bar will open, typically at the bottom of the window (e.g. Firefox…

Programming the Fetch Remote

The remote does not need any additional programming if you only want to use it for your Fetch service.    Remote diagram  

Troubleshooting Wireless Bridge

Visit our Network Status page to see if any known issues in your area are affecting your internet connection. Ensure that your internet connection is online. Wireless Bridges require working internet to operate. You should always…

Fetch Channel Scan

You must have a TV aerial connected to your Fetch set top box in order to view Free to Air channels and channel scan via the Fetch box.   Open the Fetch menu and select Settings from the Manage drop-down menu.   Select Channels.  …

Set up Fetch Gen 3 Set Top Box

You can watch the Fetch Mini - WiFi and Ethernet  Setup Explainer video on the Fetch website. The instruction below apply to both Mini & Mighty boxes.  

Wireless Bridge Setup and Pairing

Please note that Westnet Wireless Bridges are no longer sold as of 16 August 2017.  

Fetch User Guides

If you can't view the PDF files, you may need to install Adobe Reader. See this guide for a comparison between the different generations of set top boxes.   Generation 3 Fetch (Current) You can watch setup videos for the Mini and…