How to pay an invoice in MyAccount

Please enter your Customer ID number.

This will allow us to provide information that's relevant to your services.

You will be able to find your Customer ID on any invoices or emails we have sent you.

Please enter your Customer ID.

If you don't have your Customer ID handy, just let us know what your Toolbox looks like.

This article is show as a result of the customer details you provided.

You can change this selection at any time.

If you've never logged into MyAccount before, please see An Introduction to MyAccount.

Customers with a failed direct debit please note: payment will be automatically re-attempted one time. It may take up to 3 business days for this payment to clear.

  1. Log in to MyAccount. The amount owing will be shown in the account overview.
     
  2. Select Make a payment.
     
    Note: If your amount owing is $0.00, any payment you make in advance will be held as a credit on your account and used on your next invoice.
     
     
    MyAccount screenshot

     
  3. Enter the amount to pay in the Credit/Charge Amount field, then Proceed.

    Note: Currently, only Credit card payments are available.
     
     
    MyAccount screenshot

     
  4. Fill out the required details, including Name on Card, Card Number, Expiration Date and Security Code. Applicable surcharges for Amex will be noted at the end of the form.
     
  5. Click Make payment to finish.
     
    MyAccount screenshot

 


Was this information helpful?

Why was it not helpful?

Please select an option





Thank you for your feedback.