Set up Westnet email forwarding

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This will allow us to provide information that's relevant to your services.

You will be able to find your Customer ID on any invoices or emails we have sent you.

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You can change this selection at any time.

If you've never logged into MyAccount before, please see An Introduction to MyAccount.


  1. Log in to MyAccount and select Manage Email, then select Manage for the desired mailbox.
    MyAccount screenshot

  2. You'll see a list of mailbox settings. Under "Email forwarding", enter the email address to forward to, then select Add. Changes will save automatically.

    Note: When Local Delivery is left ON, this will leave a copy of the forwarded mail in the original inbox after it is forwarded. When Local Delivery is turned OFF, mail will be deleted from the original inbox after it is forwarded, which can help prevent the mailbox going over the size limit.
    MyAccount screenshot

  3. If mail forwarding is no longer desired, simply select the cross icon next to the destination email address. Changes will save automatically.
    MyAccount screenshot


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