Westnet Broadband Settings

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Setup guides for Westnet modems are available here.

You can check which type of broadband you have by checking your address on our website.

If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup, simply leave it as the default.

Please note: If you use a third party modem, your included phone service (and any calls) will not be available.

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NBN™ FTTP, FTTC, HFC or Wireless

Internet Service Provider (ISP): Other (Do not select "Westet")
Mode/Modulation: WAN
Connection Type/Mode/WAN Type:

PPPoE

VLAN*: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q)
VLAN Tagging*: ON or Enabled
VLAN ID*: 2
VLAN 802.1p/VLAN Priority*: 0 (or set VLAN Priority to Disable)
Username: Enter your full username here e.g. [email protected]
Password: Enter your password (Forgotten password?)
DNS: 203.0.178.191 or 203.215.29.191

*NBN FTTP only: If your service was connected prior to 30 May 2019, please turn VLAN settings OFF.

 

NBN™ FTTB/FTTN

Modems must support VDSL2 or VLAN.

TP-Link modems: When enabling IPTV/VLAN, "Mode" must be set to "Custom". The "NBN Australia" mode will not work.

D-Link modems: Go to Settings > Internet > PTM and set Interface to "PTM-1". Then in Settings > Internet > IPv4, set PVC to "PTM-1" and VLAN ID to 2.

Internet Service Provider (ISP): Other (Do not select "Westnet")
DSL Standard/Mode/Modulation: VDSL2
Connection Type/Mode/WAN Type: PPPoE
VDSL Profile: 17a Multi Mode
VDSL Connection Type: PTM
VLAN: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q)
VLAN/802.1q Tagging: ON or Enabled
VLAN ID: 2
VLAN 802.1p/VLAN Priority: 0 (or set VLAN Priority to Disable)
Username: Enter your full username e.g. [email protected]
Password: Enter your password (Forgotten password?)
G.INP: Enabled
G.Vector: Enabled
DNS: 203.0.178.191 or 203.215.29.191

 

NBN™ Satellite

Mode/Modulation: WAN
Connection Type/Mode/WAN Type:

PPPoE

Username: Enter your full username here e.g. [email protected]
Password: Enter your password (Forgotten password?)
DNS: 203.0.178.191 or 203.215.29.191

 

Home Wireless Broadband

All Home Wireless Broadband connections must use the modem that is supplied by us. These modems will auto-configure with all the required settings for Home Wireless Broadband.

Connections using third party hardware are not possible as your Home Wireless Broadband SIM card will not work in other devices.


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