NBN BYO modem hardware compatibility

This article lists NBN hardware compatibility for BYO modems on standard NBN plans.

Whether you’re re-using an NBN modem from a previous provider or purchased one from your local computer/electronics store or leading retailers such as Officeworks and JB Hi-Fi, most NBN modems will work with Wetsnet NBN. However, there are a few exceptions. We’ve listed requirements and any modems with known compatibility issues here for your convenience.

Your modem must meet these requirements to work on Westnet NBN:

Requirement Needed for NBN FTTB/N? Needed for all other NBN types?
NBN compatible modem that is capable of reaching your NBN plan speed ✅*
Support PPPoE connections (Point-to-Point Protocol over Ethernet)
Support connections via Ethernet WAN
Support VDSL2 connections and SOS/ROC
Support VLAN tagging

*For high speed NBN plans, see High speed NBN modem requirements.

Select one of the links below to jump to a query:

 

Modems from previous NBN providers

In most cases, you'll be able to re-use your NBN modem from your previous NBN provider. However, there are some exceptions which are listed below. We'll provide further updates here as they become available.

Previous NBN provider Compatible with Westnet NBN?
Telstra Not yet tested
Optus
Dodo
Belong Not yet tested
TPG
Vodafone
Internode

 

Modems purchased independently

Most NBN-ready modems purchased within the past few years will work with our NBN services. We've listed any modems with known compatibility issues here.

Note: You can find the make and model of your modem on its barcode sticker.

Manufacturer Modem NBN FTTB/N All other NBN types
Amazon Eero 6 ✅*
Amazon Eero Pro 6 ✅*
ASUS AC1200
ASUS AC1500
ASUS DSL-AC68U
ASUS RT-AC68U
AVM Fritz!Box 7390
AVM Fritz!Box 7490
D-Link AC1750
D-Link COVR-1102
D-Link Exo AC1900
Netgear D6400
Netgear Orbi RBK50
Netgear R6020
Netgear R6120
Netgear RAX80
Netgear RAX120
TP-Link AX6000
TP-Link Archer AX10

*Amazon Eero 6/Eero 6 Pro requires minimum software version eeroOS v6.6.1 and eero App version 6.13.0.

 

Modems previously supplied by Westnet

All modems currently supplied by Westnet are compatible with our NBN services. Older modems are not compatible or are no longer compatible due to updated requirements. Modems which are only compatible with some types of NBN are listed here.

Modem NBN FTTB/N NBN FTTC & NBN HFC NBN FTTP & NBN Wireless NBN Satellite
Budii or Budii Lite
Huawei HG659
TG-1 Broadband Gateway
TG-789 Broadband Gateway

 


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