Set up NBN FTTB/N

Select your modem to get started.

TP-Link VR1600v
TP-Link VR1600v
TG-789 Broadband Gateway TG-789 Broadband Gateway
Smart Modem Gateway Smart Modem Gateway (VX420-G2H)
TG-1 Broadband Gateway
Guides for previously sold modems

TP-Link VR1600v

Follow the instructions below or watch the video to set up your TP-Link VR1600v on NBN FTTB/N.

First, ensure you have:

  • A message from us advising you to plug in your NBN modem.
  • An electrical outlet near your telephone wall socket.

  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the included phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your Westnet NBN Phone service, plug a compatible handset into the grey Phone1 port on your modem.
    TP-Link VR1600v NBN FTTB/N plugin diagram
  8. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem.
    TP-Link VR1600v barcode sticker example - WiFi details

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

TG-789 Broadband Gateway

Follow the instructions below to set up your TG-789 on NBN FTTB/N.

First, ensure you have:

  • A message from us advising you to plug in your NBN modem.
  • An electrical outlet near your telephone wall socket.
  1. Connect the power cables from your modem's Power Port to an electrical outlet.
  2. Connect the included phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's Power button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your Westnet NBN Phone service, plug a compatible handset into the green Phone1 port on your modem.
    TG-789 NBN FTTB/N plugin diagram
  8. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the barcode sticker at the bottom of your modem.
    TG-789 barcode sticker example - WiFi details

We recommend connecting over the 5GHz WiFi channel for faster performance. See Improving WiFi Signal.

 

Smart Modem Gateway (VX420-G2H)

Follow the instructions below to set up your Smart Modem Gateway (VX420-G2H) for NBN FTTB/N.

First, ensure you have:

  • A message from us advising you to plug in your NBN modem.
  • An electrical outlet near your telephone wall socket.
  • A phone cable.
  • (Optional) Up to 4 Ethernet cables to connect devices via Ethernet.
  1. Connect the power cable from your modem's Power Port to an electrical outlet.
  2. Connect a phone cable from the grey DSL port on your modem to your telephone wall socket.
  3. Make sure the electrical outlet for your modem is on, and press the modem's ON/OFF button.
  4. Allow 15 minutes for your modem to boot up and connect automatically.
  5. Check the lights on your modem. If the Internet light is green, you can start connecting your devices and getting online.
    Smart Modem Gateway LED example - NBN FTTB/N
  6. To plug in additional devices via Ethernet cable, simply connect the Ethernet cables to any of the four yellow LAN ports on your modem.
  7. If you wish to use your Westnet NBN Phone service, plug a compatible handset into the green PHONE port on your modem.
    NBN FTTB/N plugin diagram
  8. If you wish to connect your devices via WiFi, you'll find the WiFi name and password on the modem's barcode sticker.
    Barcode sticker - WiFi details

Your modem will automatically connect your devices to the best WiFi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz WiFi. See Improving WiFi Signal.


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