SIM card sizes and ordering replacements
Ordering a replacement SIM card
If you have locked or lost your SIM card, or you have a new device which required a different SIM card size, please call us on 1300 786 068 to order a new SIM card for your existing mobile service. A SIM replacement fee of $10 will apply.
Please note: SIM replacements are no longer available for legacy mobile plans powered by the Optus network.
Which SIM card sizes are available?
We supply a triple-cute SIM card with all three SIM card sizes:
- Standard SIM (15 x 25mm)
- Micro SIM (12 x 15mm)
- Nano SIM (8.8 x 12.3mm)
Simply pop out the size you require.
Which SIM card size do I need for my device?
Please check the user manual or the manufacturer's website to learn which SIM card size you need. Most major manufacturers who supply Australia are listed below.