Ultra broadband

Legacy Westnet Modem Resources

Please note that some resources will link you through to the website of our parent company, iiNet. If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'…

WiFi Modem Details

Important: The model of modem shipped under this offer may change without notice based on stock levels and other factors. The modem we send you will always be suitable for your selected plan.    NBN™ plans NBN™ services include NBN™…

How to set up file sharing on a TG-789 Broadband Gateway

You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi can access the files on the drive. The following file systems are supported: NTFS…

Changing the modem login password on Westnet modems

If your modem was purchased elsewhere, please consult your modem's user manual for instructions on how to do this. What is the modem login password and why should I change it? Your modem login password is used to log in to the modem's…

Set up Guest WiFi on TG-1 or TG-789 Broadband Gateway

Guest WiFi allows you to share your internet access with friends and family who visit without giving them your main WiFi password.

How to Factory Reset Westnet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Updating your Username and Password in Westnet Modem Settings

The majority of Westnet connections do not require a manual update to the modem settings when your broadband username and/or password changes. These instructions are particularly useful for off-net ADSL. Westnet modems which have not been…

Westnet Modem Resources

Please note that some resources will link you through to the website of our parent company, iiNet. If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You…

Set up ULTRA Broadband Cable

 Select your modem Note: The CG3000 model was supplied from 29 June 2022 onwards. If you're not sure which model you have, please check your modem's barcode sticker on the base.

Set up ULTRA VDSL2 Broadband

Select your modem to get started.