Changing contact preferences in MyAccount

If you've never logged into MyAccount before, please see An Introduction to MyAccount


  1. Log in to MyAccount and select About Me, then select the CONTACT PREFERENCES tab.
  2. You’ll see a list of the different types of material you may be contacted with, such as feedback surveys or the monthly newsletter. Click the + (plus) icon to expand a section. 
    MyAccount - Update contact preferences
    Note: Once a section is expanded, the + (plus) icon will change to a - (minus) icon, which you can use to minimise the section again.
  3. Each section will list available contact methods for that material, e.g. email, SMS, mail or phone. Simply check or uncheck the boxes to adjust your preferences, and click Save preferences to finish. 
    MyAccount - Update contact preferences

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