Email Setup in Windows 10 Mail

  1. If you have another email account, send a test email to the email address you're setting up. Alternatively, ask a friend or family member to send you an email.
  2. Open Windows 10 Mail. if this is your first time using the program, you may see a Welcome page that will give you an + add account button.
    Windows 10 Mail settings screenshot

    If you don't see this because you already have other mailboxes set up, click the Settings icon (cog) in the bottom left-hand corner of the screen. The Settings menu will appear on the right-hand side of the Mail window. Select Accounts and then click + Add account.
    Windows 10 Mail settings screenshot

  3. Click Advanced setup.
    Windows 10 Mail settings screenshot

  4. Select Internet email.
    Windows 10 Mail settings screenshot

  5. Enter the following settings and then click Sign-in. You'll need to scroll down to see all of them:
    Account name: Whatyou'd like your account to be labelled in Windows 10 Mail.
    Your name: Your name as you'd like it to appear on emails you send.
    Incoming email server:
    Account type: IMAP4 (Recommended, especially if you use multiple devices. If you only use a single computer or device, POP3 will work for you.)
    User name: Your Westnet email address
    Password: Your Westnet email address password
    Outgoing (SMTP) mail server:
    Outgoing server requires authentication: Tick
    Use the same username and password for sending email: Tick
    Require SSL for incoming email: Tick
    Require SSL for outgoing email: Tick
    Windows 10 Mail settings screenshot

    Windows 10 Mail settings screenshot

  6. You should see a message saying that your account was set up successfully. Please note that there's no need to enter port numbers or other advanced settings in Windows 10 Mail. As long as the username, password and mail servers are entered correctly, it should work. If your setup fails and you also find you can't log in to our Webmail, please call us on 1300 786 068 for a hand.
  7. Click Done.
    Windows 10 Mail settings screenshot

  8. You should now be able to select your mailbox from your list of accounts.
  9. If the test email you sent yourself earlier has arrived in your inbox, send a test reply to it. If you can receive and send email, you've successfully set up your mailbox.


Was this information helpful?

Why was it not helpful?

Please select an option

Thank you for your feedback.